Terms & Conditions

1. Acceptance of Terms

By accessing or using the website teviroai.com and the digital services provided by TeviroAI ("Company", "we", "us", or "our"), you ("Client", "User") agree to be bound by these Terms and Conditions. If you do not agree to all the terms outlined herein, you must not access the website or engage our services.

2. Description of Services & AI Limitations

TeviroAI provides professional digital solutions, including website development, digital marketing, AI-driven solutions, and multimedia content creation. The exact deliverables will be outlined in individual service agreements or written proposals.

• AI Output Protection: Because our services may utilize artificial intelligence, AI-generated outputs may contain inaccuracies, similarities, errors, hallucinations, or unintended content. Client acknowledges that human review remains their sole responsibility before publication, implementation, or commercial use of any AI-generated materials.

3. Payments and Chargeback Protection

Timely payment is required for all services as dictated by your individual invoice or service agreement.

• Chargeback Clause: Client agrees not to initiate fraudulent chargebacks or payment disputes through their bank, credit card, PayPal, or any other payment processor after project commencement or delivery of digital services. Any chargeback attempt after delivery shall constitute a material breach of contract and may result in immediate legal recovery proceedings, collection fees, administrative fees, and the permanent suspension of all services and licenses.

4. Project Scope and No Verbal Promises

We are committed to delivering high-quality work within the parameters agreed upon prior to project commencement.

• Scope Creep Protection: Any request outside the finalized, agreed-upon scope of work shall be considered additional work and billed separately at TeviroAI’s current standard or hourly rates.
• No Verbal Promises: Client acknowledges that no verbal promises, projections, guarantees, or representations outside written agreements shall be legally binding. Verbal discussions, suggestions, or exploratory conversations shall not modify the agreed project scope unless explicitly confirmed in writing by both parties.

5. Client Responsibilities and Delivery Delays

Client agrees to provide all necessary assets (e.g., branding, text, credentials) required for project completion in a timely manner.

• Delivery Delays: Delays caused by lack of client response, missing assets, delayed approvals, or communication interruptions automatically extend project timelines and may impact final delivery dates.

6. Approvals and Liability Transfer

To ensure quality and alignment, TeviroAI requires client sign-off at various project milestones.

• Liability Transfer: Once the Client approves any design, content, layout, copy, or functionality, full responsibility for errors, omissions, legal compliance, accuracy of information, or business suitability transfers entirely to the Client. TeviroAI is not liable for structural or factual errors discovered post-approval.

7. Abandoned Projects

Project momentum is critical for operational efficiency.

• Abandoned Project Clause: Projects that remain inactive for more than 30 days due to client inactivity, failure to respond, or failure to provide required assets may be archived, paused, or terminated by TeviroAI at our sole discretion, without refund. Resuming an archived project may incur a reactivation fee.

8. Hosting, Security, and Third-Party Disclaimers

Our digital products may interact with software, plugins, and platforms not owned by us.

• Hosting & Security: TeviroAI is not responsible for hacks, malware, data breaches, hosting failures, DNS issues, email downtime, server crashes, plugin vulnerabilities, or third-party software failures unless explicitly covered under a separate, active maintenance agreement with us.

9. Intellectual Property Rights

Upon full, cleared, and final payment for our services, you are granted a license to use the finalized digital products for their intended business purpose. TeviroAI retains the right to display the completed work in our digital portfolio and marketing materials unless a separate Non-Disclosure Agreement (NDA) is executed prior to the start of the project.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall TeviroAI, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising from your use of our services, unauthorized server access, or third-party integrations.

• Damages Cap: In any event, TeviroAI's total cumulative liability to the Client for any and all claims arising out of or relating to this agreement or our services shall not exceed the total amount paid by the Client to TeviroAI for the specific disputed service.

11. Emergency Removal Rights, Termination, and Survival

• Emergency Removal: TeviroAI reserves the right to immediately suspend, remove, refuse, or terminate services, hosting, or licenses associated with illegal, abusive, fraudulent, defamatory, adult, hateful, or high-risk activities without prior notice and without refund.
• Termination: We reserve the right to terminate access to our services immediately if you breach these Terms and Conditions or fail to remit payment.
• Survival Clause: Clauses relating to payments, liability limitations, intellectual property, indemnification, and dispute resolution shall survive the termination or expiration of any agreement or project.

12. Dispute Resolution

• Arbitration: Any disputes, controversies, or claims arising out of or relating to these Terms or the services provided by TeviroAI shall first be resolved through binding arbitration before litigation.
• Attorney Fees: The prevailing party in any legal action, arbitration, or dispute resolution proceeding shall be entitled to recover their reasonable attorney fees and legal costs.
• Governing Law: These Terms shall be governed by the laws of India, without regard to its conflict of law provisions.

13. Non-Disparagement

Client agrees not to publish, post, or disseminate any false, misleading, defamatory, or malicious statements, reviews, or comments regarding TeviroAI, its employees, or its services on any public platform, forum, or social media network.

14. General Provisions

• No Employment / Partnership: Nothing in these Terms creates any partnership, joint venture, employment relationship, fiduciary duty, or agency relationship between TeviroAI and the Client.
• Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full effect.

15. Contact Us

For any legal notices, project inquiries, or questions regarding these terms, please contact:

TeviroAI
Kolkata, India
Email: hello@teviroai.com