Privacy Policy

1. Introduction & Scope

Teviro AI ("Company", "we", "our", "us") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website teviroai.com and our practice for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on our website, in emails, texts, and other electronic messages between you and this website, or when you interact with our advertising and applications on third-party websites if those applications include links to this policy.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Information by which you may be personally identified, such as your contact details (name, email address, phone number, restaurant/company name) when you fill out forms on our website.
• Usage Data: Technical information about your internet connection, the equipment you use to access our website, and usage details (including IP addresses, browser types, operating systems, and page interaction rates).
• AI Interaction Data: Text transcripts of your conversations with our 24/7 AI Customer Assistant host on our site, which are utilized to capture reservation details, menu queries, and support requests.

3. How We Collect Information

We collect information through various methods:

• Direct Collection: Information you explicitly provide to us by filling in contact forms, booking consultations, or interacting with our digital interfaces.
• Automated Technologies: As you navigate through our website, we may use automatic data collection technologies (like cookies and tracking pixels) to collect statistics about your equipment and browsing patterns.

4. How We Use Your Information

We use the information we collect to operate, improve, and secure our digital products, including:

• To present our website, custom designs, and portfolio assets to you.
• To process and respond to your design and development inquiries or consultation requests.
• To compile and compile custom static HTML architectures matching your brand.
• To train and optimize our AI Receptionist and Chatbot systems for hospitality-specific operations.
• To fulfill our obligations and enforce our rights arising from contracts entered into between you and us (including billing and collection).
• To notify you about changes to our website, terms, or services.

5. Data Security & Architecture

Teviro AI engineers raw, statically compiled HTML websites with no database backend layer. This zero-database attack surface dramatically reduces security vulnerabilities for our clients and visitors.

Additionally, we use secure SSL encryption, strict Content Security Policies (CSP), and industry-standard hosting networks (Netlify, AWS, or Cloudflare) to ensure all data in transit is protected against unauthorized access, alteration, or disclosure.

6. Third-Party Integrations & Services

Our website integrates with third-party APIs (including DoorDash routing, OpenTable, Toast, and Google Analytics). These third-party services collect and process data in accordance with their own respective privacy policies. We encourage you to review their terms. Teviro AI is not responsible for the data collection practices of our integration partners.

7. Your Data Rights

Depending on your location (such as under the GDPR or CCPA guidelines), you may have rights regarding your personal information, including:

• The right to request access to and receive copies of the personal data we hold about you.
• The right to request correction of any inaccurate or incomplete personal information.
• The right to request deletion of your contact form entries and communication transcripts.
• The right to object to or restrict our processing of your usage data.

To exercise any of these rights, please email us at hello@teviroai.com.

8. Contact Information

To ask questions, submit feedback, or request data deletion regarding this Privacy Policy, contact our team at:

Teviro AI Support
Kolkata, West Bengal, India
Email: hello@teviroai.com
Website: teviroai.com