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Home/About
About us

Three brothers,
twelve crew, one phone.

We started in 2014 with one truck and one number that always rings someone real. Twelve years and 2,000+ Charlotte homes later, that part hasn't changed.

Our story

It started with one bad weekend.

In 2013, our parents' basement flooded during a storm. The restoration company that showed up never explained anything, billed twice what they quoted, and left the work half-done.

Our brother Mike — a structural engineer — looked at the bill, looked at the receipts, and said "we can do this better." A year later, he and his two brothers launched VaporDry with a simple promise: we'd run it the way we'd want someone to treat our parents.

Today we're twelve people, three trucks, and a small climate-controlled warehouse. We still answer our own phone.

2014

First job: a kitchen flood in Dilworth. Still customers.

2,140+
Homes helped
12
Team members
4.9★
Google rating
24/7
Real dispatch
What we believe

Four rules we actually follow.

The phone rings a person

Always. Day, night, holidays. If we ever hire a call center we'll write a public apology.

If we can't, we say so

We don't do roofing, plumbing, or rebuild. We'll send you to three people we trust if you need it.

Documented, always

Every job gets photos, moisture maps, daily logs. Same file the homeowner gets goes to the carrier.

Local for life

We aren't a franchise. Profits stay in Charlotte. So does the warranty.

Credentials

The licenses, certifications, and the rest.

IICRC Firm #1742

Institute of Inspection, Cleaning and Restoration Certification — the standard-setting body for our industry. All techs are certified in WRT, ASD, and AMRT.

NC MR-09224

North Carolina licensed mold remediation contractor. We follow ANSI/IICRC S520 for every mold job.

Bonded & insured

$2M general liability + workers' comp on every job. Certificates available before the work starts — just ask.

BBB A+ since 2017

Accredited Better Business Bureau A+ with zero unresolved complaints in our history.

Hi, neighbor

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